In this role, you will handle incoming leads by professionally engaging with customers, clearly explaining our products and photography services, and effectively closing business opportunities. You are expected to maintain excellent customer behavior and communication standards at all times. All daily activities are managed online through our in-house CRM system, ensuring accurate tracking and documentation of every interaction. We provide end-to-end photography services; to learn more about our company, please visit our website.
2 year experienceLeadership and Strategic Management: Ability to lead teams effectively, set strategic direction, and make decisions that drive business growth. Communication and Negotiation: Proficiency in conveying ideas clearly, influencing stakeholders, and negotiating favorable outcomes. Financial Acumen: Understanding of financial principles, including budgeting, forecasting, and financial analysis, to ensure sound financial management. Problem-Solving and Decision-Making: Skill in identifying and solving complex problems, making timely decisions, and implementing effective solutions. Relationship Building and Networking: Capability to build and maintain relationships with clients, partners, and industry contacts to foster business opportunities and partnerships.
morning 10. am to 5.00 pm-5.30pm, Strategic Planning Financial Management Leadership and Team Development Business Development Stakeholder Relations
Strategy Development, Financial Management, Team Leadership, Stakeholder, Relations Performance Monitoring
Gradulate/ PostGraduate
Skills highlighted personal attitude,english speaking
🔹 1. Customer Communication & Sales Process Initial Contact (Meeting / Call / WhatsApp) Discuss event details clearly (date, location, type of event, requirements). Understand customer expectations and budget. Explain Machooos services and digital products properly. Estimate & Proposal Prepare and send accurate quotation without mistakes. Clearly mention deliverables, timelines, and payment terms. Follow up professionally until confirmation. Customer Guidance Guide clients in package selection. Clarify doubts politely and confidently. Maintain premium and professional communication tone. 🔹 2. CRM & Administrative Management CRM Management Enter complete customer details correctly. Update event status regularly. Track payments, pending approvals, and deliverables. Admin Management Maintain proper documentation. Coordinate internally with operations team. Ensure agreements and confirmations are recorded. WhatsApp Management Respond quickly and professionally. Share brochures, estimates, and updates properly. Maintain organized chat communication. 🔹 3. Pre-Event Coordination Event Scheduling Confirm event date and time in calendar. Inform operations team in advance. Team Assignment Check Ensure photographers, videographers, and designers are assigned properly. Confirm equipment and travel arrangements. Double-check all details 2–3 days before event. 🔹 4. Post-Event & Production Management Post-Production Coordination Ensure data received safely from event team. Assign editing, album design, and video work priority-wise. Monitor deadlines and delivery timelines. Customer Support After Event Guide customers regarding photo selection, album process, and video approval. Handle doubts calmly and professionally. Ensure smooth and timely delivery of digital products. 🔹 5. Core Responsibility ✔ Customer satisfaction is the first priority. ✔ Internal coordination must be smooth. ✔ No miscommunication or delay. ✔ Maintain Machooos premium brand value at every stage.